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How bd197 Handles Your Personal Information

This Privacy Policy tells you exactly what data bd197 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsData retention clarityYour right to request changes
bd197 How bd197 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are the two things we do not compromise on when it comes to your account data. Every section below covers a specific area of how your information is handled — from cookies in your browser to the wallet details tied to your bKash or Rocket transactions.

Account Security and Access Control

Your bd197 account is protected by password authentication and OTP verification. We log each login attempt and flag access from unrecognised devices for your protection.

Cookie and Session Data

We use cookies to keep your session active, remember your lobby preferences and measure page performance. You can manage cookie permissions through your browser settings at any time.

Wallet and Payment Data Retention

Transaction records linked to bKash, Nagad and Rocket payments are retained for the period required under applicable financial rules. We do not store full wallet PINs or passwords.

Requesting Data Changes or Deletion

You can request a copy of your stored data or ask us to correct it by contacting support. Deletion requests are handled subject to our retention obligations and your local law.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to request access to your stored data, ask us to correct inaccurate information or raise a concern about how your account data is handled, our support team is the right starting point. We aim to respond to privacy-related requests within a reasonable timeframe. Availability of support channels depends on your region.

Team online

Live Chat

Open a live chat session directly from your bd197 account dashboard to raise a data access or correction request with our support team.

Email Support

Send a written privacy request to our support email address. Include your registered account details so we can locate and verify your data record.

Account Help Centre

The Help Centre inside your account covers common privacy questions, including how to update wallet details like your Nagad or Rocket number on file.

Privacy Policy Questions We Hear Most

The questions below cover what your data is used for, how long we keep it, who can see it and how to ask us to change or remove it. If your question is not covered here, reach our support team through live chat or email.

We collect your name, contact details and the payment method you register — such as bKash or Nagad. We also log device and browser data from your first session to secure your account.

We share data only where necessary — for instance, with payment processors to complete a Rocket or bKash transaction. We do not sell your personal data to any third party for advertising or marketing.

Transaction records are kept for the period required by applicable financial regulations. Session and browsing logs are held for a shorter period. Exact durations depend on data type and local law.

Yes. Contact our support team via live chat or email with your registered account details. We will identify your data record and respond within a reasonable timeframe, subject to your region.

Log into your bd197 account, go to the payment or wallet section, and follow the steps to update your bKash, Nagad or Rocket number. Verification may be required before the change takes effect.

We use cookies for session management, lobby preferences and performance monitoring. You can adjust or disable cookies through your browser settings, though some account features may not work correctly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.